I would like to take this opportunity to thank Lilydale Instant Lawns for the their professionalism, friendliness, customer service, efficiency and quality product.
From the initial call and conversation with Nikita about the appropriate product for my needs and the accompanying helpful information about preparation, installation and maintenance, to the prompt collection of payment and the emailing of invoice/receipt leading to the delivery which was precisely as scheduled. Delivery arrived as stated and with a courteous and capable driver named Rhys who followed the instructions exactly as guided.
The entire experience dealing with Lilydale Instant Lawns has left me contented and proud of the result.
Additionally, providing the Loving Your Lawn Guide, gloves, fertiliser, warranty certificate and the opportunity for a chance draw demonstrate the passion and level of excellence that reflects well on your company.
Finally, to see the lawn now laid has transformed this previously debris ridden area with weeds and building materials into an open area of pride.
My sincerest thanks to all staff involved. You should be most proud as an Australian company that you meet unparalleled standards. Best wishes”
It’s been 3 years since I ordered my Sir Walter Turf from Lilydale (February 2014) and I couldn’t be happier with how it’s still performing!
It’s honestly so easy to maintain – better yet I find it holds good colour all year round. It’s not the largest patch of lawn, but it’s nice to have the greenery in our townhouse. We have recently purchased a new home nearby and will be renting our townhouse out, but I will be purchasing this turf again to lay in our new bigger backyard!!
“We get so many comments from neighbours and passers-by on how great our lawn looks. Thank you to the driver who delivered our lawn and your sales person who both gave us excellent advice and service.”
“Such a well-run company. I ordered, they gave me a delivery time, they delivered on time. Friendly delivery man and great product. Other business need to take a leaf from your book! Thank you, we will be ordering again.”